This Privacy Policy aims to inform users of the website https://visa-legal.fr about how their personal data is collected, used, and protected.
1. Data Controller
The website visa-legal.fr is operated by the company Faciles Papiers, which acts as the data controller for personal data collected through the website.
2. Data Collected
As part of the use of the website and the services provided, the following personal data may be collected:
Identity information (first name, last name)
Contact details (email address, phone number)
Information provided through online forms
Documents voluntarily submitted by users in connection with visa support services
Browsing data (IP address, browser type, pages visited), collected for security and statistical purposes
Only data strictly necessary for the provision of services is collected.
3. Purpose of Data Processing
Personal data is collected and processed for the following purposes:
Creation and management of client files
Administrative support for visa application procedures
Communication with users
Improvement of the website and services
Compliance with legal and regulatory obligations
4. Confidentiality and Data Security
All personal data is treated as strictly confidential.
Appropriate technical and organizational measures are implemented to protect data against unauthorized access, loss, alteration, or disclosure.
5. Data Sharing
Personal data is neither sold nor transferred to third parties.
However, data may be shared in a limited and controlled manner with:
Technical or marketing service providers acting on behalf of the website (hosting, maintenance, visibility services)
Competent authorities, where required by law
Marketing partners do not have access to immigration files or administrative documents submitted by users.
6. Data Retention Period
Personal data is retained only for the duration necessary to fulfill the purposes for which it was collected and in accordance with applicable legal requirements.
7. User Rights
In accordance with the General Data Protection Regulation (GDPR), users have the following rights:
Right of access to their personal data
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Requests to exercise these rights may be submitted using the contact details available on the website.
8. Cookies
The website may use cookies or similar technologies to ensure proper functioning, measure audience statistics, and improve user experience.
Users may configure their browser settings at any time to refuse or limit the use of cookies.
9. Changes to the Privacy Policy
This Privacy Policy may be updated at any time to remain compliant with legal, regulatory, or technical developments. The version in force is the one published on the website at the time of consultation.
10. Applicable Law
This Privacy Policy is governed by French law.
Any dispute relating to its interpretation or application shall fall under the jurisdiction of the competent courts in France.